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Who We Are

NACM Definition of Case Management & Service Coordination

The focus of the partnership is a process that assists the person to achieve the greatest possible degree of self-management of disability and/or life challenges.   The individual/family and the practitioner plan, coordinate, monitor, adjust, and advocate for services and supports directed toward the achievement of individualized, personal goals for community living.

Case management and service coordination are professional practices in which the service recipient is a partner, to the greatest extent possible, in assessing needs, defining desired outcomes, obtaining services, treatments and supports, and in preventing and managing crisis.  

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