Ann Ryan is the Unit Director of Resources for Human Development’s (RHD)” FaSST/Connections” Targeted Case Management Unit in Philadelphia PA. Ann’s primary focus is to establish collaboration with inter and intra agencies to provide housing supportive service. Ann has expanded the program from a shelter based program funded serving 30 individuals diagnosed with mental illness to a unit that serves upward of five hundred homeless individuals in a fee for service program. The current program serves individuals in a practical integration of CTI principles and recovery-based practices into a shelter based case management agency. Ann provides trainings to a multidisciplinary audience on various social service topics. Ann has been involved with a variety of startup programs which consist of crisis response center, residential programs, and case management programs.