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The purpose of NACM, a not-for-profit organization, is to provide case managers, service coordinators, supervisors, and program administrators with an opportunity for professional growth and for the promotion of case management. NACM accomplishes these goals through educational meetings and conferences, news and communications, and policy development that continues the definition and refinement of the case management process. NACM is particularly relevant to direct service case managers and service coordinators working with adults and children in the mental health, development disabilities, and substance abuse fields, as well as those working with people with physical disabilities, older adults, and other populations.

Case Management

NACM recognizes the vital role of the direct service Case Manager. Case management is one of the fastest growing and essential interventions utilized in mental health, development disabilities, substance abuse and other human service fields. Many human service systems rely on case management as the critical component that assures that vital human service needs are met and consumer desired outcomes are achieved. NACM focuses on enhanced skill development for the case management practitioner while providing special attention to the improvement of administrative systems and research that informs the practice of case management .

NACM has played an important role as an advocate for continued community support services and use of consumer-centered case management as a primary tool in serving people with disabilities. This has been and continues to be particularly important during times of uncertainty when the emphasis on health care reform and changes in reimbursement can dramatically affect resource availability and access for persons needing services.