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Sessions & Schedule

Sessions & Schedule

Workshop Sessions

During the 19th Annual Case Management Conference, Case Management: A Professional Career, is co-sponsored by Behavioral Health Training & Education Network, Resources for Human Development, Inc., and Service Access and Management, Inc., the following tracks/workshops will be offered.

Please note that workshops and schedule are subject to change.

Click here for link to final program with full session descriptions and objectives.

For biographical sketches of all the presenters please visit Sessions & Schedule: Speaker & Faculty List page.

Health Care

  • Implementing the ACA
  • Moving Toward Integrated Care in a New Environment
  • Performance Based Outcome Measurement


  • S.A.L.T.S.: A Five Step Recovery Oriented Model of Crisis Intervention
  • A Non-Traditional Collaboration: Cops and Persons Served
  • Managing Risks to Case Managers
  • Keeping People Safe—Suicide Prevention
  • Meeting Individuals "Where They Are": A Person-Centered Approach to Crisis Intervention
  • Crisis Prevention in Case Management and Recovery Coaching


  • Maximizing Collaboration in the Development of Housing Programs
  • Mapping Philadelphia's Homeless System
  • Guide to Supportive Housing Success
  • Skid Row to Employment: The Seamless Transition
  • SAMHSA's SOAR Program: Expediting Access to Social Security Disability Benefits
  • Supported Housing: "A Better Place to Get Better"
  • Permanent Supported Housing: Understanding the Big Picture
  • Helping Applicants who are Homeless Apply for Disability
  • Transforming Lives…Homelessness to Permanent Supportive Housing

Youth And Families

  • Who's Caring for the Children?
  • Evidence-Based Practices: Joint Planning Team and Barrier Busting to Engage Natural Supports
  • How High Fidelity Wraparound Supports Case Management Practices…the Pennsylvania Story
  • Making Family Inclusion Standards Work: What Staff Need to Know
  • The Family-in-Environment Perspective: Challenges and Opportunities for Case Management
  • Family Systems Techniques

Supervision I

  • Supervisory Boundaries and Professionalism
  • What's In Your Backpack? A Cultural Awareness Check-up for Supervisors
  • Strengths in Supervision

Case Management Skills

  • Sexual Freedom and Expression for People with Disabilities
  • Promoting Recovery through Case Management Coaching: Using Tools to Guide the Work
  • The Tricky Business of Tobacco Use and the Harm Reduction Model
  • Addressing Challenging Behavior
  • Stretch a Dolla' Outta 15 ¢ents: Money Management
  • Let’s Work Together: Acknowledging Role Conflicts to Provide Effective Continuum of Care
  • Standards in Case Management
  • Will It Satisfy Your Conscious
  • Starting From the Bottom

Building Professional Case Managers

  • IdeaBuilding—Innovative Professional Development
  • Case Management Mentoring: Professionalizing the Workforce
  • A Team Leader's Guide: Uniting and Motivating Your Team

Older Adults

  • Vision Loss from Adjustment to Adaptation
  • Transitioning Registered Handler- Animal Therapy to the Community
  • Managing Safety Concerns in Dementia Cases

Trauma-Informed Practices

  • The Cost of Caring: The Impact of Addressing Trauma
  • Trauma: It Complicates Everything!
  • Healing the Invisible Wounds of Trauma

Hot Topics

  • Evidence-Based Adult Learning Practices: What Are They and Why Should We Use Them?
  • First Judicial Mental Health Court—The Case Management Connection
  • Jail Diversion for Veterans
  • Coordinated Case Management: Public Health and Behavioral Health Creating an Integrated Community
  • Leveraging Mobile Technology for a Mobile Workforce
  • Providing Continuity of Care and Improving the Experience of Persons Served
  • Invisible Reflections: Recognizing the Faces of Human Trafficking Victims
  • The Collaboration of Services Initiative in Newburgh, NY
  • Bridging the Gap: Extending Inpatient to the Community

Criminal Justice

  • Strategies for Successful Re-entry of Persons who have Sexually Offended
  • Criminal Justice & ADHD: There are Solutions
  • Healing Communities: A Strategy for Assisting People Impacted by Crime


  • Breaking out of the Psychosocial Prison of Addiction: Implications of Case Management
  • Relapse Prevention: What Are You Doing?
  • Responding to Relapse: What's Clinically Appropriate and How Do You Decide?
  • Seniors, Gambling, and Prescription Drug Abuse
  • The American Society of Addiction Medicine Criteria (ASAM-PPC)
  • The Addictions Severity Index (ASI): Widely Used and Misused

Administration and Management

  • Enhancing Efficiency and Organization in Clinical and Business Practices
  • Being Asked To Do More With Less
  • An Incentive Model to Motivate Staff: Switching to Fee-for-Service
  • Developing System Outcomes for Improved Effectiveness
  • Enhancing Independence by Transforming the Mental Health System
  • ACCREDITATION: Benefits and Applications for Case Management Services

Supervision II

  • Improving Supervision by Utilizing Cognitive Behavior Therapy Principles
  • Managing Conflict for Supervisors
  • Supervisory Styles and the Use of Power


  • The Chain of Support: Building Grass-roots Peer Support Teams Link-by-Link
  • The Role of Peer Workers in the Transformation of Center Based Programs
  • Working Towards Recovery
  • Diversion Services
  • Integration of Peers and Traditional Service Providers
  • Peer Run Recovery Centers
  • How to Create Work Place Capability: Helping New Workers Get Off to a Great Start
  • Healing the Healer: Peers as Partners
  • Peer Support “Influencing Transformation”

Clinical Skills

  • Mental Health First Aid (MHFA)—Something New for the Case Manager Toolkit
  • Case Manager's Responsibility to Self
  • Outcome Measurement Technologies for Micro and Macro Levels of Practice
  • Making Practice Truly Professional: Structured Ethical Decision Making
  • Developing Empathy for the Lived Experience of Psychiatric Disability: A Simulation of Hearing Distressing Voices
  • Critical Thinking in Case Management: A Cognitive Emotional Model
  • Engagement Strategies for Culturally Diverse Populations
  • Case Management: Professional, Skilled, Clinical Services

Related Session & Schedule Information

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