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Sessions & Schedule

Sessions & Schedule

Workshop Sessions

During the 18th Annual Case Management Conference, Teamwork to Make a Dream Work: Collaborations for Effective Outcomes, the following tracks/workshops will be offered.

Please note that workshops and schedule are subject to change.

Click here for link to final program with full session descriptions and objectives.

For biographical sketches of all the presenters please visit Sessions & Schedule: Speaker & Faculty List page.

Case Management Skills (two full tracks)

  • Let's Get Home Safely
  • Focused Discharge Planning for Persons Served with Schizophrenia
  • Self Care and Wellness: A Team Effort
  • Client Driven Needs Assessment
  • Increasing Access to SSI/SSDI Benefits: A Collaborative Effort
  • Case Management Overview: Best Practices in Case Management
  • Working with the Criminal Justice Population: A Person First Perspective
  • Providing Culturally Appropriate Services to Transgender People
  • Sage: A Case Management Collaboration in Art, Science, History, and Psychiatric Social Work
  • The Effective Use of Genogram and Sociogram
  • Engagement Strategies for Culturally Diverse Populations
  • Brining Families Together
  • Cluster-Based Planning: Supporting Collaboration and Recovery
  • Implications for Education in Case Management
  • Crisis Prevention in Case Management and Recovery Coaching
  • Ethics and Boundaries: Professional Standards for Relationships with Persons Served

Trauma-Informed Practices

  • Creating Trauma Informed Systems of Care for Human Services Settings
  • Healing the Healers
  • Trauma and Addiction
  • The Echo Approach to Supporting Parent and Child Survivors of Trauma
  • Trauma Informed Care: A New Perspective
  • A Time-Limited Treatment for Trauma and Substance Use Disorders
  • Trauma: It Complicates Everything!
  • Trauma Informed Care: A Strength Based Approach to Substance Abuse Treatment

Clinical Skills

  • Utilizing Engagement, Strengths Assessment, and Personal Wellness/Recovery Plans to Collaborate Effectively with Persons Served
  • Keeping People Safe – Suicide Prevention
  • Screening and Assessment for Suicidal Ideation
  • The Use of Symptom Targeted Intervention (STI)
  • The Milestones of Recovery Scale (MORS): A System for Measuring Recovery in People with Mental Illness
  • Utilizing Cognitive Behavioral Interventions to Improve Community Outcomes
  • Coping with Chaos: Working with Individuals with a Borderline Personality Disorder (BPD) Diagnosis


  • The Opportunities and Challenges of Incorporating Peers
  • The Ladies of Diversity Project
  • Peer Run Organizations = Successful Peer Run Programs!
  • Integrated Wellness Model
  • Peer Employment Training
  • A Tenant Perspective: What it Takes to Go from Chronic Homelessness to Obtaining and Sustaining a Home
  • Peer Specialist Supervision

Administration and Management

  • Navigating Community Relationships
  • Change Management: Providing Effective Case Management Within a Short Timeframe
  • Developing System Outcomes for Improved Effectiveness
  • A Model for a Master Case Manager Program
  • Enhancing Efficiency and Organization in Clinical and Business Practices
  • Coaching Concepts: Maximizing Staff Performance
  • Medicare/MediCal Dual Eligibility: The Vital Role of Home and Community Based Services
  • Coaching for Solutions: Getting Great Outcomes from Supervision

Hot Topics

  • HomeMeds: Collaboration to Reduce Medication Problems for Seniors
  • Supported Employment Services for Persons with Mental Illness
  • Mental Health First Aid (MHFA) – A National Perspective
  • Coming of Age
  • Working Hand in Hand: HIV/STI Testing and Risk Reduction Education
  • Hope, Meaning, and Relationships: Keys to Interfaith Spiritual Care
  • Sustainable Work-Life Balance


  • The Increasing Role for Case Management in Assisting Returning Veterans
  • Using Focus Groups to Improve Services for Homeless Veterans
  • Community Mental Health and Veterans: Making Connections
  • Mental Health Intensive Case Management for Veterans
  • A Collaboration Between Community Agencies and the Veterans Administration
  • Managing Professional Boundaries


  • Housing First: Using a Harm Reduction Model
  • Engaging the Disenfranchised on their Journey from Street to Shelter to Home
  • Supporting Housing Stability through Critical Time Intervention
  • Holistic Understanding and Approaches to Housing
  • Homeless to Home at Last
  • Integrating Care Management and Supportive Housing for Chronically Homeless
  • Empowering Persons Served with Budgeting and Financial Management Skills
  • Case Management in Permanent Supportive Housing

Substance Abuse/Co-Occurring

  • Assessment, Conceptualization, and Triage of Persons Served with Addiction
  • Substance Use and Harm Reduction in Case Management Services
  • The Addiction Severity Index (ASI): Widely Used and Misused
  • The American Society of Addiction Medicine Patient Placement Criteria (ASAM-PPC): Widely Used and Misused
  • Responding to Relapse: What's Clinically Appropriate and How Do You Decide?
  • Relapse Prevention: What are you doing?


  • Homeless Innovations Project: Integrated Services for the Homeless
  • Transitioning from Homelessness to Permanent Supportive Housing on Skid Row
  • Performance Targets in Homeless Services
  • Housing Retention Strategies with Tenants Who Were Chronically Homeless
  • Transitional Programs: An Integral Part of the Continuum of Care
  • Recuperative Care Center: Effective Outcomes for Individuals who are Homeless
  • Screening of the Documentary Film Humble Beauty: Skid Row Artists

Youth Services

  • Creating a Collaborative LGBTQ Brave Space
  • Removing Barriers: Strategies for Merging Mental Health and Educational Advocacy
  • A Collaborative Approach to Truancy: An Innovative Model of Getting Youth to School
  • Understanding the Needs of Persons Served who are Gay or Transgender
  • Effectively Linking Vulnerable Underserved Children to Early Intervention Services
  • Teamwork & Transition Age Youth Program
  • Working with Children of Divorce

Housing On-Site Tours

  • Tour – “SKID ROW” Area of Downtown Los Angeles

    This session will be offered four times during the first two days of the conference and is limited to 16 people in each spot. Participants can sign-up at the registration desk on a first come first serve basis.

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