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Registration Information


Registration Policies

E-Mail Usage Policy

By submitting your email address during the conference registration process, either online or with your mailed or faxed registration form, you agree that NACM and its conference partners may send you case management and/or conference related information. A valid email address is required for all registrations.

Name Badges

Conference attendees are reminded that it is important to wear your badge at all times. This allows you uncomplicated access to conference events. Attendees who do not have a name badge may be denied access to conference sessions.

Registration Fees

Individual registration forms received at the Early Bird rate without FULL PAYMENT will not qualify for the discounted rate and will be assessed the current rate at the time full payment is received. Registration forms received without any payment will not be processed.

Single-Day Attendance

If you live close to the New Orleans area and can only attend for a day or two, take advantage of our special one-day rates — it's a true CEU bargain! Passes are not transferable.

Conference Attire & Courtesies

To make the conference experience an enjoyable event for all attendees, please keep the following in mind:

  • As a courtesy to speakers and other attendees, please refrain from the use of pagers or cell phones during presentations. Additionally, keep in mind that conference participants are there to learn. In consideration of all attendees, we ask that you please turn your pager and/or cell phone to vibrate or off while in meetings.

  • Because it is difficult to adjust meeting room temperatures to suit individual preferences, please bring a sweater/jacket or wear layered clothing to ensure your comfort.

Videos & Photography

Any photos or videos taken at the conference by NACM (or agent of NACM) may be used in future conference collateral, appearing either in printed documents, video productions, or on the NACM website. We appreciate your consent to use these photos for the purpose of sharing and promoting the conference.

Cancellations, Refunds, & Transfers

All requests for cancellations and refunds should be faxed or mailed to:

c/o Jean Barton
1645 N Street
Lincoln, NE 68508
FAX: (402) 441-4335

CANCELLATIONS / REFUNDS: Cancellations will only be considered when received in writing. You may receive a full refund for your conference registration (less a $25 processing fee) for written cancellations received by NACM on or before August 1, 2015. Written notices of cancellation received August 2, 2015 through August 23, 2015 will be assessed a $50 processing fee. No refunds will be offered after August 23, 2015.

Registrants that do not show up for the conference and do not contact NACM (via written correspondence as listed above) automatically forfeit all paid registration fees.

REPLACEMENTS / TRANSFERS: If you are unable to attend for any reason, you may transfer your registration to another person without penalty. Simply email stating your request along with a completed registration form for the person replacing you by September 14, 2015. Transfers after September 14, 2015 must be made on-site during the conference.

Statement of Liability Waiver


The organizers of NACM's 21st Annual Case Management Conference expressly disclaim liability for acts or omissions of the organizers and for 3rd parties. This includes facilities, suppliers, and exhibitors in conjunction with the event for the safety of any attendee while in transit to or from this event. The organizers of this event shall not be liable for any delays or failure in performance or interruption of services resulting directly or indirectly from any cause or circumstance beyond the reasonable control of the organizers including but not limited to, acts of God, war, terrorism, failure of transportation, weather, accidents, fires, electrical failures, strikes, labor disputes, postal delays, explosions, and government orders or regulations.

The organizers reserve the right to cancel this function without liability. Attendees who purchased non-refundable airline tickets do so at their own risk. The total amount of any and all liability of the organizers will be limited to a refund of the attendance fee.

NACM expressly disclaims any liability arising out of attendee's consumption of alcoholic beverages in conjunction with NACM's 21st Annual Case Management Conference. Recognizing the nature of receptions and the potential for alcohol abuse at conferences, NACM-sponsored events will also offer non-alcoholic drinks. Persons under the age of 21 will be denied alcoholic beverages. Conference participants are responsible for their own well-being. The organizers expressly disclaim liability for any acts or omissions of attendees resulting from excessive drinking, recklessness, or negligence on the part of any conference participant(s).

You also agree not to allow any other individual to participate in your place either at the conference, during the registration process, or any other conference-related activity including acceptance of these terms of registration.

Attendees/Exhibitors at the 21st Annual Case Management Conference agree to indemnify, defend, and hold harmless NACM, its officers, directors, and agents, against all claims arising out of actions or omissions of Attendee/Exhibitor at or in connection with the 21st Annual Case Management Conference except for NACM's own gross negligence or willful misconduct. NACM agrees that it will indemnify and hold harmless Attendee/Exhibitor against all claims arising out of the acts of omissions of NACM, its officers, directors, and agents in connection with the 21st Annual Case Management Conference except for Attendee's/Exhibitor's own gross negligence or willful misconduct.

NACM reserves the right to substitute an equally qualified speaker in case of an emergency or cancellation. NACM has no duty of due diligence with respect to presenters, exhibitors, or sponsors, and makes no endorsements of any presentation or product.

The views and opinions contained in the educational offerings described in this site and during the 21st Annual Case Management Conference do not necessarily reflect those of the National Association of Case Management, its officers, directors, or agents and should not be construed as such.

Your conference registration form (on-line or paper) acknowledges acceptance of these terms and provisions of registration.

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